Top Soft Skills Employers Seek


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How do you determine which business skills your employees should be focusing on this year? As routine jobs become more automated and we move toward a digital-human workforce, people will need to specialize in key soft skills that robots lack. We took a look at the fastest-growing soft skills trending in the workplace in 2019.

The great news is that humans excel in areas like conflict management, emotional intelligence, and storytelling—which top the list of soft skills people are learning in the workplace in 2019. In fact, research shows organizations that help foster these natural human traits like collaboration and storytelling are higher performing than those that don’t. With our rapidly evolving landscape, change management also crept up on the list of the fastest-growing soft skills in 2019. As organizations drive their digital transformation, automate their processes, and adopt new technologies, change management will play a critical role in facilitating a successful workforce transition.


The course kit includes:

  • Learner’s handbook and trainer’s guide
  • Powerpoint slides
  • Activities and exercises
  • Quizzes with solutions
  • Videos
  • eLearning files
  • Additional resources

The eLearning Version

The e-learning course materials are intended for use by people that want to make e-learning an additional part of their learning and development offering.

The e-learning is very flexible and can be added to an organisation’s intranet or learning management system, ready to be used by their employees. The benefits are huge, and you only ever pay once for the package making it extremely cost effective.