Social Media in the Workplace




The private use of social media at the workplace is controversial and based on different legal frameworks

Businesses have always exploited new technologies to enhance their performance and output. Yet these technologies have also reframed the workplace, and usually presented employees with an opportunity for small-scale private gain at their employer’s expense: a source of ‘free pens’, the chance to make and receive private phone calls, check on real-time sporting updates, and more.

Such activity remains a feature of the modern working landscape in the digital age, where the primary issue has become online access for private purposes during working hours. The use of both company devices and privately-owned smartphones, the blurred distinction between work and leisure time as well as the advent of more comprehensive privacy legislation have made it more difficult for employers to formulate an appropriate response.

Online activity, and social media access in particular, can be electronically monitored either in individual instances or globally throughout the workplace. In addition, it is also possible to gather extremely detailed feedback or data in anonymised formats to give a more generalised picture of how these workplace transgressions may be affecting staff productivity.

A US study of the dual effects of social media in the workplace supports the view that it “may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work.”


This course includes everything you need to know about the topic and how to create and implement a social media policy in your workplace.



The course kit includes:

  • Learner’s handbook and trainer’s guide
  • Powerpoint slides
  • Activities and exercises
  • Quizzes with solutions
  • Videos
  • eLearning files
  • Additional resources


The eLearning Version

The e-learning course materials are intended for use by people that want to make e-learning an additional part of their learning and development offering.

The e-learning is very flexible and can be added to an organisation’s intranet or learning management system, ready to be used by their employees. The benefits are huge, and you only ever pay once for the package making it extremely cost effective.





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